Shipping Policy

Shipping Information

At TheMediCart, we are committed to providing fast, reliable, and secure shipping to ensure your skincare products arrive promptly and in perfect condition. Below is all the essential information regarding our shipping services.

Shipping Options

We offer the following shipping options:

Economy Shipping with delivery within 8 to 12 business days at a cost of $25 per product.

Free shipping available on order value $199.

Order Processing Time

All orders are processed within 1 to 2 business days, excluding weekends and holidays. Orders placed after 2:00 PM (IST) Indian Standard Time will be processed on the next business day. Once your order ships, you will receive an email confirmation with tracking details to monitor your package.

International Shipping

Currently, we only ship within the USA. However, we are looking forward to expanding our services to other countries in the future.

Lost or Damaged Items

We take great care in packaging your order. If your package is lost or arrives damaged, please contact us within 7 days of the delivery date at Info@themedicart.com with your order number and photos of the issue. Eligible cases may receive a replacement, refund, or store credit based on the situation.

Shipping Partners

We partner with India Post to ensure your orders are delivered safely and on time, right to your doorstep.

Contact Us

Company Name: TheMediCart

Business Email: Info@themedicart.com

Business Number: +91 9638867230

Business Address: 169, Gadhpur Township, Kathodara Road, Surat, Gujarat – 395006, India

Business Hours: 9:00 AM to 5:00 PM EST Time Zone

We aim to respond within 24 business hours.